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WE SHIP WORLDWIDE.

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I.T. SURVEY
Please enable JavaScript in your browser to complete this form.
We’d like your feedback to help us improve the service and support provided by the I.T. department. This short survey will take only a few minutes. Your input is valuable and will remain confidential.
Name
1. Overall Service: How satisfied are you with the overall service from the I.T. department?
If unsatisfactory, please explain why in the comments section below.
2. Ticket Resolution: Do you feel your I.T. issues are resolved in a timely manner?
3. Communication: How would you rate communication from I.T. when there are system issues or downtime?
4. Tools & Systems: Do you have the tools/software you need to perform your job effectively?
If "No", please point out what tools you require in the comments box below.
5. Ease of Use: Do you find the ticketing system easy to use?
If "No", please explain why in the comments section below.
6. Reliability: How reliable is your computer/laptop and network connection?
If unreliable, please explain why in the comments section below.
8. Training: Would additional training on any system or tool help you in your role?
If "Yes", please point out what training you require in the comments box below.
Thank you for your time and feedback! Your responses will help us improve our support and services.

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